A quick service story (because this is where people get burned)
I had a Bromley job where the customer said, “We had it serviced last year… but it keeps losing pressure and the radiators are patchy.” They weren’t lying — someone had been out, charged for a service, and left.
When I got there, the magnetic filter hadn’t been cleaned in ages, the system water was dark, and the pressure behaviour screamed “expansion vessel / PRV” territory. That’s not rare. It’s exactly the stuff a proper service should catch early, before it becomes a repeat call-out.
This checklist is basically how I stop that happening to people.