Fault codes, no heating, lukewarm hot water, strange noises – boilers rarely pick a good day to pack it in. When it does happen, you want a real engineer, not a call centre and a four-hour “window”.
I’m Stuart from SKR Plumbing & Heating, based in Orpington and usually somewhere between Bromley, Croydon, Dartford and the A21/A20 when the phone goes. Most days are a mix of planned work and unexpected “it’s gone off again” calls.
If you need something more specific, here are the boiler pages most people head to:
Boiler breakdowns around here don’t happen in brochure-perfect plant rooms. They happen in BR semis with years of history behind the pipework, in Croydon flats where the boiler has been asked to do more than it was designed for, and in family houses where no one realised topping up the pressure every week meant something wasn’t right.
I’m not turning up to sell you a new boiler at the first excuse. Some visits end with a simple repair, others with a plan to get you through this winter and replace the boiler on your terms next year. My job is to explain what I see and what I’d do if your system was in my own house. If you’re thinking ahead, there’s more detail on the boiler installation prices and options.
If your boiler is acting up, nine times out of ten it sits in a familiar bucket: ignition issues, pressure drops, circulation problems, or heating controls not doing what they should. If you want a quick overview of the usual suspects, see common boiler problems.
This is one of the most common “boiler not working” scenarios I get around Orpington, Bromley and BR7. Before you book a visit, use this quick guide to narrow down whether it’s controls, circulation, pressure, or a diverter valve issue: hot water but no heating (what to check first).
If you’ve already tried the basics and it’s still cold, just message me your postcode + boiler make/model + any fault code and I’ll tell you the next step.
Start here if you’re seeing fault codes, lockouts, weird noises, or repeated resets: common boiler problems.
If the boiler fires but the radiators stay cold, it’s often a circulation / control issue — heating on but radiators not working.
And if you’ve got taps working but heating is dead, this is the exact scenario — hot water but no heating fault.
I work on most domestic makes. If you want brand-specific guidance, use these:
If your boiler is misbehaving, these pages may help before we even book a visit:
It changes with the weather, but a fairly normal day of boiler repair work might look something like this:
Every one of those visits needed something slightly different – but they all started with listening, proper testing, and talking through sensible options. A lot of issues come down to boilers that haven’t had a proper annual boiler service.
If you’ve got no heat, hot water is unreliable, or the boiler keeps locking out, message me your postcode + boiler make/model + any fault code. If it’s repairable, I’ll repair it. If it’s not worth it, I’ll tell you straight and point you to the right next step.
Call/WhatsApp: 07706 889 614 • Or use the contact form.
Many breakdowns can be repaired on the first visit using commonly carried parts, but some faults need specific components ordered in. If that happens, I’ll explain what’s needed and give clear options before anything else is agreed.
It depends on age, fault history, parts availability, and the total repair cost versus remaining life. If replacement makes more sense, I’ll say so — and you can read more about what’s involved on the boiler installation page.
Yes — especially if there are young children or vulnerable occupants. If I can’t attend immediately, I’ll still give safe interim steps and a realistic plan.
Most commonly installed domestic brands — including Worcester, Vaillant, Baxi, Ideal and others used in homes across South East London. If you want the brand pages: Worcester, Vaillant, Ideal, Baxi.
Mainly Orpington, Bromley, Croydon, Dartford, Sevenoaks and nearby parts of South East London / North Kent. Send your postcode and I’ll confirm.